SkyWest Airlines Transition FAQs
On March 10, 2022, SkyWest Airlines filed a US Department of Transportation required notice to terminate air service in 29 cities, including SHD, due to an ongoing severe pilot shortage across the aviation industry. There is no immediate loss of airline service to the Shenandoah Valley Airport. This notice triggers the lengthy process to find an alternative airline to serve the region.
The following frequently asked questions have been drafted to assist our customers during this transition period and will be updated as new information becomes available.
Why is SkyWest Airlines terminating service at SHD?
I’ve already purchased a ticket flying from SHD, will my flight be impacted?
Reservations can continue to be made at www.united.com for at least the next 90 days. We should have a better idea of the transition timeline once bids are received from other airlines.
Who should I contact if I have specific questions about my flight?
Reservations and Flight Information
1.800.United.1 or 1.800.864.8331
Should I schedule a future flight?
It is important our community works together to continue to utilize the current SkyWest Airlines dba United Express service so SHD remains attractive to any new carrier.
Who will be the new carrier?
When will a new airline be selected?
Is SHD a viable market for another airline?
Is the airport closing?