an SHD passenger wears a mask and talks to an SHD employee

Covid-19 Information

At SHD, the health and safety of our passengers, staff members, and our community remain of the utmost importance. The enhanced safety measures of both SHD and United provide the peace of mind you need to fly with confidence. Additionally, the United States Department of Defense conducted an extensive study of air travel safety during the COVID-19 pandemic. Their research revealed that airplanes are among the safest indoor environments for the risk of COVID-19 exposure. This is due in part to the continuous airflow and advanced filtration systems present on commercial aircraft.

Our Safety Precautions

Required Face Coverings

Per the state of Virginia and Center for Disease Control (CDC) guidelines for public spaces, face coverings are required on our premises for anyone over the age of two; this includes passengers and our staff members. These exact requirements are also in place for the duration of your flight. . United Airlines requires face coverings for passengers onboard the aircraft, and the CDC requires face coverings while on all public transportation (aircraft included). 

For more information on masks, view the CDC’s Mask Guide.

Enhanced Cleaning Procedures

The SHD terminal is thoroughly and regularly cleaned by staff using an electrostatic sprayer to disinfect all surface areas, including those difficult to reach with manual cleaning. As part of its United CleanPlus program, the airline provides touchless check-in, text alerts for passengers on standby and upgrade lists to reduce person-to-person interaction, and a chat function to give customers a contactless option to receive immediate access to information about cleaning and safety procedures.

Floor Markers and Signage

We have implemented floor markers and signage throughout the terminal to act as visual reminders to encourage proper social distancing procedures. Plus, our less crowded travel experience  naturally makes social distancing easier. Proper social distancing requires six feet between parties from separate houses.

Protective Shields

Protective acrylic shields are installed at service counters and gate areas. When accompanied with face coverings and distancing, protective shields allow for maximum protection of our passengers and staff.

Additional Hand Sanitizer

Extra wall-mounted hand sanitizer dispensers have been installed throughout the terminal for passenger convenience. We are also providing travel-size containers of hand sanitizer to passengers at the security checkpoint.

CDC Travel Guidelines

The COVID-19 pandemic is rapidly evolving, and travel guidelines are updated frequently. For the most up-to-date information, please view the CDC’s COVID-19 Travel portal.

View CDC Travel Portal

Domestic Travel

The CDC reported that fully vaccinated people can safely travel within the United States. This means that domestic travelers do not need to get tested for COVID-19, or self-quarantine, before or after their travel. The CDC considers someone “fully vaccinated” two weeks after their second dose in a 2-dose series (Pfizer or Moderna vaccines) or two weeks after a single-dose vaccine (Johnson & Johnson’s Janssen vaccine).

For unvaccinated people, the CDC recommends that you get tested 1-3 days before your trip. After your trip, they recommend that you get tested with a viral test 3-5 days after travel and self-quarantine for a full seven days, even with a negative test result. If you choose not to get tested after travel, they recommend a full ten days of quarantine.

International Travel

Everyone flying to the United States, including U.S. citizens and fully vaccinated people, are required by the CDC to have a negative COVID-19 test result no more than three days before travel or documentation of recovery from COVID-19 in the past three months before they board a flight to the United States.

Still have questions? Contact Us